Reset Password

The Reset Password page allows you to reset your password in the event that you forgot your password and need to regain access to txGradebook. You can also change your password at any time. If you have forgotten the answers to your hint questions, you must contact your campus administrator to have your account reset.

To reset your password, you must provide your staff ID, user name, and the correct answer to one of your password hint questions.

Note:

Staff ID vs. social security number:

For TxEIS districts as of TxEIS release 2.0.0000 (summer 2014): Districts may run a utility to convert staff social security numbers to the new six-digit staff ID. Once the district has run the conversion, only six-digit district-assigned staff IDs will be used; your social security number will no longer be used as your staff ID. If your district has run the conversion, you must reset your password using your six-digit district-assigned staff ID number in the Staff ID field. If your district has not yet run the conversion, you will reset your password using your nine-digit social security number in the Staff ID field. Note that if you registered prior to the conversion using your social security number, and then need to reset the password after the conversion, you must use your six-digit staff ID to reset your password.

To exit the Reset Password function without saving any changes, click Back to Login.

Reset your password:

From the Login page, click the link under Forget your password to go to the Reset Password page. The Reset Password Step 1 page is displayed.

Step 1:

1.        In the Staff ID field, type your staff ID (your nine-digit social security number or six-digit district-assigned employee ID number). This is required in order to verify your identity.

2.        In the User Name field, type your user name.

3.        Click Next.

      If you typed an invalid staff ID or user name, an error message prompts you to reenter the data.

      If you did not enter all required data, red asterisks are displayed next to the field that are missing data. You must provide the information to continue.

      If you entered the data correctly, the Reset Password Step 2 page is displayed.

Step 2:

The system randomly displays one of your hint questions, which are established in your profile.

1.        In the Answer field, type the answer to your hint question. You must provide the correct answer as it appears in your profile.

2.        Click Next.

      If you typed an incorrect answer, the system notifies you that you provided incorrect data. You must provide the correct answer to continue.

      If you entered the data correctly, the Reset Password Step 3 page is displayed.

Step 3:

1.        In the Password field, type a new password.

      You cannot reuse your last password.

      The password must be six to nine alphanumeric characters.

      At least three characters must be one of the following: uppercase, lowercase, numeric, or punctuation.

      Your password is case-sensitive.

2.        In the Confirm Password field, retype your new password exactly as you typed it above.

3.        Click Finish.

      If you typed any data incorrectly, a red asterisk is displayed next to the fields that have incorrect data. You must provide the correct data to continue.

      If you entered the data correctly, you are redirected to the Announcements page.